Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Fandoro LMS platform. It also explains your privacy rights and how applicable laws protect you.
Fandoro LMS provides sustainability-focused learning solutions for businesses, enabling organizations and their teams to build knowledge and skills to meet ESG goals.
By using the platform, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
For this Privacy Policy:
• Account means a unique account created for you to access the LMS platform
• Company refers to Fandoro Technologies Private Limited, New Delhi, India
• Affiliate means any entity under common control with the Company
• Device means any device used to access the platform (computer, mobile, tablet)
• Personal Data means any information that identifies an individual
• Usage Data means data collected automatically from platform usage
• Platform refers to lms.fandoro.com
• You refers to the individual user or the organization on whose behalf the platform is used
Information We Collect
Personal Data
While using the LMS, we may collect personally identifiable information, including but not limited to:
• Full name
• Email address
• Phone number
• Organization/company name
• Job role or designation
• Address details (if required for billing or compliance)
For enterprise clients, data may also include employee-related information uploaded by authorized administrators.
Usage Data
Usage Data is collected automatically and may include:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Course progress and activity within the LMS
• Login timestamps and session data
When accessing via mobile devices, additional technical identifiers may be collected.
How We Use Your Data
We use your data to:
• Provide and maintain LMS services
• Manage user accounts and organizational access
• Deliver courses, track progress, and issue certifications
• Communicate updates, notifications, and support responses
• Improve platform functionality and learning experience
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations
We may also send relevant updates, training recommendations, or service-related communications unless you opt out.
Sharing of Information
We may share your data in the following situations:
• With Affiliates: To support service delivery and internal operations
• With Service Providers: Including hosting, analytics, and payment processors
• With Client Organizations: If you are using the LMS through your employer, your activity (e.g., course progress, completion status) may be shared with your organization
• Business Transfers: In case of merger, acquisition, or asset sale
• Legal Requirements: When required by law or to protect rights, safety, or prevent fraud
All such sharing is done under appropriate confidentiality and data protection safeguards.
Data Retention
We retain your data only for as long as necessary to:
• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Usage Data may be retained for internal analysis and platform improvement.
Transfer of Data
Your data may be processed at Fandoro’s operating locations or other locations where service providers are based. This may involve transferring data outside your state or country.
By using the platform, you consent to such transfers, provided adequate safeguards are in place to protect your data.
Disclosure of Data
Business Transactions
If Fandoro is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Legal Obligations
We may disclose your data where required to comply with applicable laws, regulations, or legal processes.
Protection Purposes
We may disclose data to:
• Enforce our terms
• Prevent fraud or misuse
• Protect users, systems, and public safety
Security of Data
We implement commercially reasonable security measures to protect your data, including secure servers and access controls.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
Cookies and Tracking
Currently, lms.fandoro.com does not actively use cookies for tracking purposes. However, essential cookies or session mechanisms may be used for authentication and platform functionality.
Users can manage cookie preferences through their browser settings.
Children’s Privacy
The platform is intended for business and professional use. We do not knowingly collect personal data from individuals under the age of 18.
If you believe a minor has provided us with data, please contact us so appropriate action can be taken.
Your Rights
Depending on applicable laws, you may have the right to:
• Access your personal data
• Request correction or deletion
• Object to certain processing activities
• Withdraw consent (where applicable)
Requests can be made via the contact details below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Continued use of the platform constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Email: support@fandoro.com